Yep, also have problems with Featherlite. I bought a wig off Ebay last year from an ebay seller who wanted to get rid of her Featherlite and I really loved it. So I saved the whole year to have enough money to buy a short one during the short sale. I paid the same day through Paypal and it went through instantly. But until now she still hasn't shipped it. It's been two weeks now and it was a wig that was in stock. I paid over $1800.00 All my savings. She keeps giving me excuses why she hasn't shipped it. Every time the post office is closed. Yeah.. riiight. If I don't have received it within the next two weeks, I am going to file a claim through Paypal. And if that doesn't I am going to contact my CC company. My daughter is getting married in two weeks and I told her I need it before the 19th of February. I am so angry. I expect servixe for that kind of money.
I paid for a custom 7 months ago $5,000. When 4 months came I asked her when it would be shipped she said in a few weeks I followed up in a few weeks. Now she doesn't even answer my emails. I feel it's to late to make a cc complaint I'm stuck paying off 5,000 for an item I never received. My husband is so upset with me we fight about it al oat every day. Worst thing is I check on her facebook page and she posts only good customer reviews. I just don't know what to do as if losing my hair day by day wasn't hard enough.
I have been dealing with a nightmare with Isadore for over a year now. It took her a year to send me a wig, and it wasn't remotely what I ordered. I had already gotten fed up with being ignored for a year while I worried about whether or not she was actually going to send me something that when it came and was so wrong, I asked for a refund. She wouldn't refund it because it was a "custom order." Not hardly. I filed charges with the credit card company, and then she claimed I was trying to keep the wig and my money. I wasn't but didn't want her to end up with both, either, so I held onto it while the credit card company investigated it. I did send it back, though, because she threatened to call the local police (not sure they wouldn't have just laughed at her). I sent it from Mailboxes, Etc., which cost $100, and addressed it to her from me and labeled it as a $12 costume wig," just like she told me to. When they tried to deliver she said she didn't recognize my name (I put my real name on it, but she claims I didn't ....not sure how that would benefit me to use a fake name), refused the package, and told the Fed Ex delivery person to never contact her again. Now, she is harassing me through emails, calling me stupid, dramatic, spastic, and all sorts of other things. Here is a recent email from her:
"Meg if you can learn to communicate with out freaking out all the time you may do a bit better in life. Your email shows that you sent it to my icloud account which would be why I never got it. Maybe don't randomly change the email address you're sending email to if you want to be heard. It really just makes you come across as explosive and not very smart. I realize now that you must have sent the wig using a different name as well. Perhaps, because I know how smart you are, it didn't occur to you that we get packages all the time and that if you don't actually use your real name we would have no idea that a particular package is from you. Use your brain Meg. Anger makes people stupid."
They get worse, but I would avoid doing business with this person because there are many more stories just like this one. Apparently on HerAlopecia there is another girl with the same thing going on with her, and she even told the girl that we were both stupid. I think anyone that waits over a year for a wig that is completely wrong and then is treated this way, is valid in being a little upset and spastic over it. I mean, I am losing my hair so my life was already pretty difficult before all of this mess. She absolutely has no compassion for people like us, though.
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