Hi, I just wanted to share my experience. I bought my fall from Isadore 20 months ago. It was over 4 thousand. I was very nervous but she sent me a piece and the hair seemed really good in quality. I was nervous to send that kind of money without trying on the piece but she assured me she can fix any issue once i got the final product and that she's always available to answer any questions. I thought it was weird though when i tried to call her canada and Israel number with no avail. But i brushed that aside and continued to chat via email. Well, when i got the final product it was very different than what we talked about, the size of the fall is too small and doesn't stay on my head, also the clips pull out my existing hair really bad, and she cut very short layers that looked like an eight year old took a pair of scissors to. Its wasn't the long layers we had emailed back and forth about. Also the delivery time was way over a year!!!! She originally told me maybe 5-6 months. When the 6 month mark hit and still no wig i emailed her and didn't receive any response. I must have emailed 1 a week for 5 months and still nothing. Then at about 13 months into she emailed me and said she's shipping it. No "i'm sorry about not getting back to you" or anything. Well she must not have shipped it them because it took an additional 2 months to get to me. When i opened it and was really conceded about how it turned out i emailed her and still no response. This has been the worst experience for me. I'm very very sad that i spend 4 thousand on a wig that sits in my closet. But more than that i'm very sad because i was so excited and hopeful the entire 15 months and told myself with wait will be worth it, to just be disappointed at the end.