from the Complaints Board

http://www.complaintsboard.com/complaints/isadore-hoffman-featherlite-hair-systems-non-issue-of-refund-credit-card-fraud-c760595.html

Isadore Hoffman/featherlite Hair Systems

Non Issue of Refund/Credit Card Fraud Complaint Rating:  Contact information: Featherlite Hair Systems 58 Derech Hachoresh Jerusalem, Israel Phone: 054 876 1222 flhairsystems@gmail.com

On February 12th, 2015, I purchased a Sheitel from Isadore Hoffman of Featherlite Hair  Systems located at 58 Derech Hachoresh, Ramot B, Jerusalem Israel. I did not receive  the product for 2 months. Upon receiving, the quality of the product for the price I paid  was not acceptable. Isadore Hoffman of Featherlite agreed to a full refund upon  receiving the returned merchandise. She received the item back within 2 days. I waited  several weeks for a refund before Isadore Hoffman finally admitted she had no funds in  her business account. The payments had been split between a credit card and bank  account payment. I was forced to file a credit card chargeback to recover the $2000  charge on my credit card. Unfortunately, I am not awarded the same fraud protection  by my bank that I am by my cc company, so I will be taking legal action to reclaim the  remainder of the refund that is owed to me by Featherlite Hair Systems. Isadore Hoffman  of Featherlite Hair Systems is also a con-artist who commits credit card fraud. She  attempted to submit a false statement to my credit card company, saying the item  was never returned and that no refund was owed. The attempt to reverse the refund  and steal additional money did not work as I have proof in the form of fedex tracking  documents and emails from Isadore Hoffman stating that she would refund my money  after she received the returned merchandise. Please beware of purchasing anything  from Featherlite Hair Systems of Jerusalem, Israel.